Front Crack Under Bedroom Slide Out

[wireslotsnow]

2020 Jayco North Point. I had a crack under my bedroom slide. it was fixed under warranty. The repair failed under warranty. I reported the failure under warranty. Now I have more cracks under the bedroom slide, the ceiling is separating, the hitch is crooked, all because the warranty repairs failed. I'm frustrated. Any helpful suggestions appreciated.

[Dan50]

Your problem is more than just a crack—the crack is a symptom. You have frame failure, which is why the repair attempts have failed. Jayco failed to diagnose and repair the frame problem from the beginning and should still be on the hook for a proper repair under warranty. Good luck with that though.

[Dave The AV Guy]

There are tons of videos all over YouTube about the issue you are experiencing, especially with Grand Design models. My personal opinion is that the responsibility should lie both with the RV manufacturers and with the frame supplier, mostly Lippert. I think they’ve all participated in the race to the bottom in terms of engineering and manufacturing quality just to cut costs. I hope you are able to get Jayco to treat you properly, but you may want to talk to some of the other consumers who have the same issue and talk about legal actions. Frame failure is the latest example of why we chose to keep our 2007 Carriage Carri-Lite in good repair instead of ‘updating’ to a newer model.