Well, first thing I would do is reverse the tanks and see if now the good one won't work...
Sounds like maybe the regulator is not allowing a switchover, or maybe there is a problem with the valve in the tank that is not working.
Are you using the regulator valve to switch tanks?
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2016 Tiffin 40 QBH
2015 38RSSA, traded
2005 TK3 #1869, 10 yrs of memories,
2017 F450 KR--one more Ford is it
2009 F450 4x4-died; 2010 F450-retired
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