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03-17-2008, 08:17 AM
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#1
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Hehr windows
The first two years of our 05 MS we had to replace two dual pane windows because they became cloudy between the panes, now we have two mre that are doing the same thing. Does anyone know if the manufacturer will replace the windows without cost after the unit warranty has expired from Doubletree?
Thanks, Charlie and Sue
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03-21-2008, 02:39 PM
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#2
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Senior Member
Join Date: Mar 2007
Location: Qc. Canada
Posts: 206
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If they will, I would certainly like to find out as well.
I have 5 windows that are "cloudy".
It seems they must have done something different on a huge batch of windows because I have seen other MS units with the same "cloudy" windows.. :cry:
Rick
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__________________
2007 Carriage ROYALS INTERNATIONAL MONARCH 38
no truck yet…but looking
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03-22-2008, 08:53 AM
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#3
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Senior Member
Join Date: May 2005
Posts: 2,130
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Any idea of what year unit is affected?
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Mike Nancy and the fuzzies
Fulltiming since June 2004
Volvo 660 MH tow vehicle
2005 MS 38RL
2007 Saturn Ion "toad"
2010 Gold Wing "piggyback"
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03-22-2008, 06:23 PM
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#4
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Senior Member
Join Date: Nov 2006
Location: Bradford, TX
Posts: 109
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On our back window, (TK3), we have two spots where I thought a bird had flown into it. When Steve couldn't get it off from the outside or the inside, we looked at them closer. It looks like soap or something white has dripped between the panes, then ran down just a little. We have no idea what this is or how it got there. Is this the cloudy look you are describing, or something totally different? We hadn't thought about having it replaced as it is kind of small, but there is another window that has a similar kind of spot and I hate to think it might get worse. Our unit is a 2007 and we've had it a little over a year. Layne
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Steve and Layne Wilhoite
Ford F550, 07 Elite Suite TK3 # 3523, towing either 14' v-nose trailer with trike, or VW bug on tow dolly
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03-23-2008, 10:12 AM
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#5
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Senior Member
Join Date: Aug 2005
Location: Texas
Posts: 423
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I am told by some friends who had the same problem that Hehr will ship new windows and you pay the installation if out of warranty or go to Elkhart and they will replace them at their facility.
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Ron & Connie
Texas Nomads
""Love your country - - Fear your government!!""
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03-24-2008, 08:35 AM
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#6
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Thanks for the replies, will contact Hehr when we get back to N.Y. in May, will let you know how we make out.
Thanks, Charlie and Sue
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04-26-2008, 04:43 PM
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#7
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Yup, Herh will replace the faulty windows and we will pay the labor, no complains on that, will be done the thursday before Memorial Day. We talked with Will Avery at the factory, couldn't ask for nicer people to deal with.
Charlie and Sue
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04-28-2008, 11:20 AM
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#8
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Senior Member
Join Date: Aug 2005
Location: Stillwater, OK
Posts: 179
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We've discovered the same thing with our 05 TK3 on both of the large door side side windows (behind the table and the recliners).
Do you have the contact number for the manufacturer?
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Robert Raab / Bruce Waterfield
2010 Ford F-450 Harley Davidson Edition
2007 Doubltree Elite Suite 36RS3 #3756
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04-28-2008, 07:12 PM
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#9
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Senior Member
Join Date: Jun 2005
Posts: 238
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No problem on ours but nice to know Hehr stands behind their windows just in case.
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04-29-2008, 06:31 AM
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#10
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Hehr windows
Wil Avery, 574-935-5122, don't know if DT will install them.
Charlie
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05-28-2008, 06:56 AM
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#11
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Herh windows
Update on our window replacement. Our dealer quoted a price of $150.00 per window for labor, it ended up $676.00 for replaceing the rear window and curb side rear window (TK3). We had a third window go bad by the fridge but Hehr sent a frosted window for that so it wasn't done. Now the two windows have become clouded on the door side slider. We will have to contact Hehr again to see if they will replace these also. Has anyone replaced the windows themselves and how tough a job is it?
Thanks, Charlie and Sue
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05-28-2008, 04:24 PM
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#12
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Senior Member
Join Date: May 2006
Location: Welches Oregon
Posts: 523
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Charlie and Sue, do you have the painted windows on your RV? Wonder what they would do about that?
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Bob and Kate Weigant
Welches Oregon
Elite 2006 36TK3
2007 M2 Freightliner
2005 Wrangler
In a land of the blind, the one eyed guy is king.
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05-28-2008, 07:55 PM
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#13
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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they are just deep tint dual pane windows. charlie
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05-30-2008, 04:04 AM
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#14
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Member
Join Date: Dec 2005
Posts: 50
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Charlie & Sue, We own a 2006 TK3 and I changed out all of my windows in less then a day and I had never done it before. We bought it off of the lot and it didn't have dual pane was the reason I changed them out.
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Ade
2006 36TK3 #2515
2003 Chevrolet 3500 D/A
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05-31-2008, 09:33 AM
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#15
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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I guess my only concern is removing and reinstalling the wood trim. Is it stapled to the wall and if so did you put it back on the same way? Thanks for the reply, Charlie
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06-01-2008, 01:33 PM
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#16
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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I pulled the wood trim off one window, no sweat, will replace the windows myself. Charlie
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06-01-2008, 08:51 PM
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#17
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Member
Join Date: Dec 2005
Posts: 50
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Charlie & Sue. When I took the trim off I left the blind and all on the trim. Made it a simple job. I used a air nailer to put the trim back on. Make sure you get a new seal with the window.
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Ade
2006 36TK3 #2515
2003 Chevrolet 3500 D/A
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06-02-2008, 06:36 PM
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#18
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Member
Join Date: Nov 2005
Location: Bergen,N Y
Posts: 36
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Ade,
Thanks for the advice!
Charlie
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06-05-2008, 02:53 PM
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#19
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Member
Join Date: Mar 2006
Posts: 42
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Window replacements
We have had 13 windows (almost every one) replaced over the years for fogging between the thermopanes. The most recent was just last month (two years out of warranty!) at the DoubleTree factory. Hehr did the work and it was completely covered, despite being very long out of warranty. When the first windows were replaced three years ago (still in warranty period), our DoubleTree file was annotated that we may have received a bad batch of windows, which has really helped our later claims.
Now that almost all windows are replaced, we will hopefully have no more problems!
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Arnie and Elly Weisbrot, SOITC Charter Members.
Fulltiming in a 2004 Mobile Suites 36TK3 #1201
towed by a 2011 F-350 6.7 L diesel.
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10-23-2008, 04:12 PM
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#20
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Senior Member
Join Date: Nov 2005
Location: Springfield, Il.
Posts: 655
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First off Hehr will not do anymore replacement instillations.
Seems that someone did a whole lot of complaining about their quality of instillation after they did the replacement so now they have quit doing them.
Instillation is very easy. YOU DO NOT NEED TO REMOVE THE WINDOWS.
You pull the rubber off the outside and have someone gently push the window from the inside as you take a putty knife to cut loose the caulking, I guess that is what it is, then just reinstall and push the rubber back into place.
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Ponch
S.O.I.T.C. Central Division
2007.5 3500 HD GMC dually
Mobile Suites 2005 36CK3 #2307 w/ auto levelers/ phase 2
Air Safe Hitch
HD TV in the basement and living room and bedroom
HD MOTO SAT Auto Ant on roof
pressure pro
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